Privacy Policy
Last updated: January 9, 2026
Introduction
xshot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered product photography and video generation services.
Information We Collect
We may collect information about you in various ways, including:
Personal Data
Name, email address, phone number, and other contact information you voluntarily provide when signing up for our waitlist, creating an account, or contacting us.
Usage Data
Information about how you access and use our services, including your IP address, browser type, device information, pages visited, and time spent on our platform.
Content Data
Product images, videos, and other content you upload to our platform for AI processing and generation.
How We Use Your Information
- To provide and maintain our AI-powered photography and video services
- To process your transactions and send related information
- To send you technical notices, updates, and support messages
- To respond to your comments, questions, and customer service requests
- To communicate with you about products, services, and events
- To monitor and analyze trends, usage, and activities
- To improve our services and develop new features
- To detect, investigate, and prevent fraudulent activities
Data Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: Third-party vendors who assist in operating our platform
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: For any other purpose with your explicit consent
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to process your information, we will delete or anonymize it.
Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate or incomplete data
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take steps to remove such information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@xshot.ai